AT&T

(Temporarily Vacant - Call the Local 3603 Office)

Work Phone	704-568-3603
Pager

AT&T - Job Testing Website
(Available externally on the Internet)

This site is managed by a vendor (Promissor) for the company.  The site offers test center locations and scheduling for the AT&T Test Center.  For more information, click the link below

                    http://www.asisvcs.com

 

Avaya

(Temporarily Vacant - Call the Local 3603 Office)

Work Phone	704-568-3603
Pager

Tula Long

Work Phone	704 424-1293
Pager	704 862-4602
Fax	704 424-9650

CWA/Avaya Employee Resource Center
ERC/ATP Coordinators:
800-930-6627
   Theresa Inman tinam@avaya.com 
   Sherry Coon sherrycoon@avaya.com

The Employee Resource Center provides services to the membership to include the following:

	Education & Training
	Career & Personal Counseling
	Resource for ATP Jobs, Information, Skills & Tests Required
	ACTOP assistance for options during downsizing
	Assistance & Referral concerning Benefit Programs
	Job Match Center

CWA/Avaya Health Care Coordinator:
404-438-1613
   Teresa Douglas trdouglas@avaya.com 

	Assists the membership and locals regarding health care issues
	Benefits issues and the appeal process
	Provides information regarding the Managed Health Programs & related provisions
	SHPS liaison
	Member of the CWA/Avaya Joint Health Care Committee

 

Avaya - Vendor Contact List for Benefit Questions for Active and Retirees 10/18/2004 Greetings: Attached you will find a list of contact numbers for the Vendors that handle Avaya Benefits and Programs for Active employees and Retirees. In Unity, Gerald W. Souder CWA Representative GWS:drk opeiu-2, afl-cio Click here or here to see the associated PDF file. Requires Adobe Acrobat Reader.

Some of the files on this site require the Adobe Acrobat Reader - click on the icon to the left to download your free copy.   Our mission is to stop the destruction of our Union by our employers. It is to protect and better the lives of our retired, current and future members. We will re-grow our Union by educating, strengthening and uniting our membership in order to impact our employers through strategic use of our power.   © 2004 Communications Workers of America, AFL-CIO, CLC.

 

BST and Partnership 

Tula Long

4100 South Stream Blvd.

Work Phone	704 424-1293
Pager	704 862-4602
Fax	704 424-9650

 

BellSouth’s Benefit Website
(Available externally on the Internet)

This is the site that is managed by Hewitt Management Company, LLC for the company.   A PIN and your Social Security number are required to log in...

http://resources.hewitt.com/bellsouth/

 

BellSouth’s Uniform Center Website
(Available externally on the Internet)

This is the site that is managed by VF Solutions for the company.   A "UID" and "RC Code" are required for access to their site.   Because VF Solutions uses ASP (Active Server Pages) MSIE (Microsoft Internet Explorer) is required for this link to work...

 

BellSouth’s Employment Website
(Available externally on the Internet)

This site is managed by the company and provides links to benefits such as medical, tuition reimbursement and more.  The link below will open as a new browser window on your computer.

                    http://www.bellsouth.com/employment

 

BellSouth - Job Testing Website
(Available externally on the Internet)

This site is managed by a vendor (Promissor) for the company.  The site offers on-line testing, scheduling for the Test Center and BellSouth Test Study Guides.  Click the link below, or call the testing hotline at 1-888-850-4609

                    http://www.asisvcs.com

 

Cingular

	Cingular Wireless Benefits Center             877-421-5225
	EAP                                                        800-538-8101
	Cingular Disability or LOAs                     866-453-2837
	Workers Comp Issues                             866-778-5677
	My Time Issues                                       800-345-6211

BENEFITS SITE

The Cingular benefits site is located at: https://netbenefits.fidelity.com .  This is a secure site (note the https at the beginning of the URL)  That "s" is for secure.  You should see a padlock displayed in the lower right corner of your internet browser.  Users will be prompted for their social security number or Customer ID and a PIN. 

 

FMLA

Tula Long  - 704 424-1293

 

Lucent’s Benefit Website 

                            http://benefitanswersplus.com/

Everything you need to make informed decisions about your Lucent benefits is just a click or two away, including the ability to print a summary plan description whenever you want. Come here:

	How one of your benefit plans works or how to use it;
	Find out how a Life Event affects your benefits and what you need to do;
	Whenever you have a question about using your benefits;
	Supplement information provided on the Your Benefits Resources™ or NetBenefits™ Web sites
	To view, print and/or download benefit summary plan descriptions (SPDs).

 

Verizon

Verizon Benefits Center on the Web or @  1-877-275-8947

http://eweb.verizon.com  (internal Verizon site)

http://resources.hewitt.com/verizon/

TO ACCESS THIS SITE you will need your social security number and a password

With this site, you can do the following:

	Enroll in and Make Changes to your Benefits
	Create & Print a personalized Provider Listings and Maps to their offices
	Access hotlinks to Health Maintenance Organizations (HMO's)
	Review details about your plan & Health Plan comparison charts
	Access the Benefits Manual
	Confirm or Verify insurance coverage and eligibility
	Review personal benefits information
	Change your beneficiary for basic Life Insurance & for the Pension Plan
	Initiate the process for claiming benefits
	Update dependant information
	Calculate how much to contribute to your Flexible Reimbursement Plan (FRP)

 

Verizon Tuition Assistance Program  1-866-994-3470

 

Verizon - MetLife's MyBenefits Center 

   In addition to employees communicating with MetLife via phone calls,
   beginning on July 1, 2006, they can also access MetLife's MyBenefits to
   initiate and track their claim from their home computer and home email
   address.  To access the website:
   ·  Go to www.metlife.com/mybenefits
   ·  Enter company name (Verizon Communications)
   ·  On left side of screen click on "Register now." (This only applies if
   not registered. If already registered, enter user name and password on
   left hand side and click submit).
   ·  Once "Register now" is clicked, employee will be required to fill out
   first name, last name, SSN, DOB and email address. Additionally,
   employee will be able to create own user name and personal password.
   Once this information has been entered, click on submit and registration
   process is complete.
   ·  Please note, all information is submitted via a secure server, thus,
   no confidential information will be reviewed by unauthorized
   individuals.

   Once employees have logged on, they can:
   ·  Submit and track claims online
   ·  Receive email alerts to their home email account when a claim has
   been processed or the status changes
   ·  Download disability forms such as the Attending Physician Statement
   (APS) and Medical Authorization Form
   ·  Access frequently asked questions about the disability claim process

   In general, it should take less time to file a claim online compared to
   telephonically.  The reason why it should take less time is because many
   of the fields are able to be pre-populated based on the Verizon
   eligibility file sent to MetLife, thus, unless the employee needs to
   make any changes, many of the fields are completed for them.  In the
   telephonic process, the claim intake team does not have access to the
   eligibility file at the time the employee calls in their claim, and thus
   additional necessary questions are asked to initiate the claim.

   The employee is welcome to use whichever method of communication they
   prefer.

   Thanks,


Nina B. Scott
Senior Staff Consultant - Labor Relations
Verizon Labor Relations
Phone: 919/941-7220
Fax: 919/941-7223
email: nina.scott@verizon.com

 

Union Dental Network

This new benefit was recently added for our phone company members

For more information, visit http://www.uniondental.com/  At present there are very few local dentists in the program. If your dentist is NOT in this program, please send the contact information to your local president so we can provide him or her with a package explaining the benefits to them.  Please use this link to send your dentist info so we can increase the number of participating doctors in the program...